Lena Wagner

Lena is a seasoned Service Designer with a creative background in user experience design. She leverages her skills in design thinking and design research to understand user needs and to make complex flows more tangible. Her objective is to build bridges between competencies and collaborate with stakeholders to craft user-centric solutions. She places great importance on fostering a healthy team culture throughout the project lifecycle and use her facilitation skills to ensure a smooth workflow.

Core skills: Service design, user research, facilitation, system thinking